Frequently Asked Questions
Quick answers about our masalas, orders, and delivery.
We source premium spices and grind them with care to preserve natural oils and aroma. Every pack is hygienically sealed for freshness and authentic taste.
Our masalas are available in 250g, 500g, and 1kg packs — choose the size that fits your kitchen needs.
Yes. All SV Masala products are 100% vegetarian and manufactured under FSSAI-approved standards.
Browse our shop, add products to cart, create an account or log in, enter your delivery address and PIN code, then pay online via Razorpay or choose Cash on Delivery where available.
Delivery fees depend on your PIN code and location. Enter your 6-digit PIN at checkout to see zone-specific shipping charges before you pay.
Yes. After your order is confirmed, you can view order status from your account dashboard under Past Orders.
We accept online payments through Razorpay (UPI, cards, net banking) and Cash on Delivery (COD) in serviceable areas when enabled.
Unopened, sealed packs in original condition may be eligible for return or replacement within 7 days of delivery if damaged or incorrect. See our Return & Refund Policy for full details.
Reach us via the Contact page, email at orders@sv.onesample.online, or call/WhatsApp at +91 99649 57967.
Still have questions? Contact us — we're happy to help.